Terms and Conditions

Terms and Conditions

Please do take some time to read the terms and conditions stated below. We reserve the rights to change any part of the site at any point of time without notice including modifying, deletion and addition of product information as well as this article. The use of this site and placement of order means you agree to be bound to the terms and conditions stated below.

 

1.1 Items will not be reserved unless payment is made.

1.2 All amount stated are in SGD, Singapore Dollar.

1.3 In the event that your confirmed order have an out of stock item, you will be refunded for that item if payment had been made.

1.4 Changes to price may occur if you have not confirmed your cart purchases. Only confirmed orders will not be affected by any changes to prices made.


2.1 Our mails are posted out with SingPost. The two services we use are Non-Registered Parcels and Registered Parcels. If you require speed post or other services, please enquire.

2.2 Registered Parcels cost additional $3.00, inclusive of shipping and handling fees.

2.3 Mails lost during the transaction of Registered Parcels will be fully refunded.

2.4 Mails lost during the transaction of Non-Registered Parcels will not be entertained as parcels are not trackable.


3.1 If you had received incorrect or defected items, you must contact us within 14 working days for local customers or 20 working days for international customers. Failure to contact within given time frame will result in an invalid request.

3.2 To protect us from fraud requests, all defected or incorrect items must be returned and received by us before we proceed to replace defected or incorrect products. We will not bear postage fees if you opt for postage for returns.

3.3 If you returned an item to us without contacting us via email, we reserve the rights to refuse your exchange or return.

3.4 We will not be held responsible for any lost parcels during the returning of your items.

3.5 We reserve the rights to accept or deny requests based on a case by case basis.


4.1 All media and text used in this site is protected by copyright laws all around the world. Any use of information and materials in this site is prohibited without our permission.